Perito guAI
The policyholder receives a video call. The AI guides them through documenting the damage. Within 15 minutes you have the appraisal report. No human adjuster, no appointments, no waiting.
"We don't sell an assistant. We sell operational autonomy."
You're not buying software.
You're hiring a digital claims team
12 specialised AI agents working together. From the policyholder's first notice of loss to file closure. Orchestrated by ERP guAI.
12 agents. One team.
The entire claim, automated.
Each agent is a digital specialist that handles one step of the claim. Together, they cover the whole chain from start to finish.
ERP guAI: the orchestrator
The 12 agents are the specialists. ERP guAI is the brain that coordinates them, gives them context and makes sure they work as one.
A management system with an agentic architecture
ERP guAI is not a conventional ERP with AI bolted on. It is a natively agentic management system where the agents don't just report: they coordinate, validate, schedule, audit and execute tasks autonomously.
For insurers, the agents plug into your existing core via API. For assistance companies and repair platforms, ERP guAI is the complete system with the agents already built in.
Connected to the leading insurers
API-first. Frictionless integration with your core, CRM or legacy system. No data silos. No operational disruption.
How a claim is resolved with AI video appraisal alone
From the policyholder's first notice of loss to closure and invoicing. Every step triggered automatically by the right agent.
First notice of loss
The policyholder reports the claim. Cobertura guAI validates the policy in 5 seconds. If there is coverage, Tramitador guAI opens the file automatically.
Instant appraisal
Perito guAI starts a video call with the policyholder. The AI guides them through documenting the damage. Valorador guAI generates a cost estimate cross-checked against historical data. Vigila guAI screens for anomalies.
Assignment and coordination
Red guAI selects the best contractor. Agenda guAI proposes an appointment via WhatsApp. If there is no reply, Urgencias guAI calls directly. Everything is logged in the ERP.
Estimate and approval
The contractor submits an estimate. Auditor guAI checks it against rate schedules in 30 seconds. If it passes, it is approved automatically. Asistente guAI keeps the policyholder informed.
Closure and invoicing
Repair completed. Cierre guAI verifies the documentation, generates the closing report and prepares the invoice. Supervisor guAI records the KPIs. File closed, clean.
Measurable benefits
Target metrics based on our technology and 20+ years of hands-on experience managing real claims.
Enterprise-grade technology
Built for the demands of insurers and platforms with high operational volume.
Multimodal AI (Orga AI)
Processes voice, image and context in real time. Immediate technical assessments powered by cutting-edge technology.
API-First
Universal connectivity with any insurance core, CRM or legacy system. No data silos.
Enterprise security
End-to-end encryption, GDPR compliance and cloud best practices. Data hosted on AWS in Spain.
Configurable rate schedules
Every decision backed by technical rate schedules and business rules. Full traceability.
Human copilot
The AI resolves 80%. Your team handles the critical 20% with maximum context and control.
Multilingual
Agents that operate in multiple languages, adapting to the policyholder without losing technical precision.
Built in the trenches
We're not a startup with a pretty slide deck. We have been managing real claims every single day for more than 20 years.
Zero risk. Always.
The guAI family's "Zero Risk" guarantee
Every agent comes with its own free pilot. Try one, try three, try all twelve. If they don't improve your operations, we walk away at no cost. No lock-in contract. No small print. Because we know what works when you've built it managing real claims for 20 years.
From pilot to deployment in days
Modular architecture: start with one agent and scale as your needs grow. Or deploy everything at once. You set the pace. We bring the technology and the experience.
International Acceleration Programmes
